Shipping & Returns

We try to provide the best shipping methods possible. If the automated shipping costs calculated on the website do not appear correct, please feel free to contact us for alternatives.
Please read the item description thoroughly. If you have any questions, please contact us before making any purchases.
In the case of a defective item, we guarantee exchanges. We are not responsible for the labor that is involved.
In order to have a valid defective claim, the item must be intact and untampered with. If anyone has tampered with the unit in any way, the claim will not be accepted. Claims for defective items need to be submitted by email to us within 5 working days from when you received your product. Before sending you a replacement, we will have the defective item picked up. We will issue a Call Tag and have it picked up. FEDEX will make 3 pickup attempts. The buyer must be available to hand the item back to FEDEX when they attempt pickup. Otherwise, it is your responsibility to ship it back. Once the item arrives back to us, we will ship you a replacement. In the event that a suitable replacement is not available a full refund, including shipping, will be issued.
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